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Hi Jell,
Welcome to your client portal—your behind-the-scenes hub for everything we’re optimizing together. Whether we’re in the middle of research or preparing for launch, this space keeps everything organized and flowing smoothly.
You’ll find a FAQ section ready to answer most common questions—feel free to check it out before reaching out.
Still need clarity? Whether it's about strategy, keyword updates, or post-launch steps, you can use the form below or email me at shane@brandstorylounge.com. I’ll get back to you within 24 business hours, Monday to Friday.
Need a real-time convo? You’re welcome to schedule a video call after submitting your message—though most clients don’t find it necessary, the option is always open if you do.
Here’s to building something purposeful, search-ready, and totally you!
Your brand sidekick at Brand Story Lounge,
Shane
Your inquiry has been sent. Please expect a response within 24 hours on the weekdays and 48 hours on weekends.
You may request to schedule a call with me below.
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frequently asked questions
While no one can guarantee the #1 spot on Google for competitive keywords, what I can promise is this: with the right strategy and consistency, your website will rank on the first page of Google for your specific service and location. That means you’ll be seen by the right people searching for exactly what you offer.
As for the top spot? It depends on your industry, competition, and how active your site is. Many of my clients see significant movement within the first 3 months and can achieve the #1 spot within 6 months—but it's never something I promise lightly.
What I can confidently guarantee is this: your website will rank #1 for your brand name, so when someone searches for you directly, they’ll find you right away.
Yes, we do! Once your initial SEO setup is complete, you can opt into our monthly SEO support package for $800/month. This includes keyword tracking, technical upkeep, fresh content recommendations, and proactive adjustments to keep your site optimized. Plus, we’ll write 4 SEO-optimized blog articles each month to help boost your organic traffic and build authority in your niche. Note: You’ll need to have the Showit blog subscription (paired with WordPress) active for this.
100%! You don’t need to know the technical side—we’ll take care of that. Our process is designed to be collaborative, transparent, and easy to follow. We explain everything clearly so you always know what’s happening and why.
If we use 20% of the site copy provided, a small credit is included at the bottom of your website to celebrate our work together. If you’d like to remove it, we can arrange that in writing before launch under a separate white label agreement.
White label website projects start at 2,500 USD.
Because SEO work involves time-intensive research, strategy, and implementation from day one, we don’t offer refunds once the project has started should the reason be other than non-performance of the website within 6 months after the project ends. However, we make sure expectations are clear before we begin and keep communication open throughout the process so you always know what to expect.
That said, we do stand by our work. If your website does not appear within the top 100 results on Google when searching your exact brand name & services within 6 months after the launch, we’ll offer you a full refund—no questions asked. That’s how confident we are in our process and in helping your brand get found.
I do my best to respond to all messages within 24 business hours, Monday through Thursday.
You're always welcome to use the portal contact form or email me directly!
Yes! Our reports are written in plain language—no confusing jargon. You’ll see exactly how your website is performing and what steps we’re taking to move the needle.
Nope! Any changes we suggest or implement are made with your website’s existing design and flow in mind. Our goal is to enhance—not disrupt—what you already have. We focus on optimizing things like your page titles, image alt text, content structure, and behind-the-scenes elements (like metadata and internal linking). Your visuals, layout, and brand identity will stay beautifully intact. Think of it as a functional refresh that makes your site easier for search engines to love—without changing the look your visitors already admire.
Email:
shane@brandstorylounge.com
socials:
Instagram: @brandstorylounge
Facebook: @brandstorylounge
office hours:
Sunday - Wednesday: 6pm - 10 PM EST
Monday - Thursday: 6AM - 10 AM EST
WORDS & WEBSITE BY BRAND STORY LOUNGE | SUPPORT@BRANDSTORYLOUNGE.COM